Please ship back your beads in an envelope, at your own cost. 

Kiss Krys Creations 
31831 Grand River Ave 
Suite 45
Farmington, MI 48336

There’s a shipping fee of $6, in which it is used to ship your package back to you. 

(Please note: The shipping is free ONLY with a purchase of additional item(s). The repaired strand will be sent back together with your purchase.)